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Vidyaraaj Foundation Powered By: RNGC Group

Refund Policy


1. Introduction


Vidyaraaj Foundation is committed to transparency and responsible management of contributions received for its social welfare, educational, healthcare awareness, charitable and community development initiatives.


This Refund Policy explains the circumstances under which refunds may be requested for donations and other payments made through the Foundation’s authorized payment channels.


This policy should be read together with our Donation Policy and Terms & Conditions.


2. Donations


Donations made to Vidyaraaj Foundation are voluntary contributions intended to support charitable and social initiatives.


As donations are intended to support the Foundation’s activities, donations are generally non-refundable once successfully processed, except where a refund is required by law or permitted under this policy or the applicable campaign conditions.


A donor may contact the Foundation to request a review in circumstances such as:


  • An accidental duplicate donation.


  • An incorrect amount caused by a payment-processing error.


  • A transaction that appears to have been unauthorized.


  • A payment made in error that can be verified.


  • Other circumstances in which a refund is required by applicable law.


Each request will be reviewed individually based on the available information.


3. Event Registration and Program Fees


If the Foundation accepts registration fees or other payments for events, workshops, programs or activities, the refund and cancellation conditions communicated for the relevant event or program will apply.


Where no separate conditions have been published, refund requests will be assessed according to the circumstances, any commitments made to participants, payment provider procedures and applicable law.


If an event is cancelled or postponed, the Foundation will communicate the available options to registered participants, including any applicable refund or transfer arrangements.


4. Duplicate or Incorrect Payments


If you believe that you have made a duplicate payment or that an incorrect amount was charged, please contact us as soon as possible.

Please provide:


  • Your name.


  • The date of the transaction.


  • The amount paid.


  • The transaction or payment reference.


  • A brief explanation of the issue.


The Foundation will review the transaction records and communicate the outcome of the request.


5. Unauthorized Transactions


If you believe a payment was made without your authorization, notify your bank or payment provider promptly and contact the Foundation with the relevant transaction details.


The Foundation may request reasonable information to help verify the transaction. Do not share your passwords, banking PINs, one-time passwords or complete card details.


Refund decisions will depend on the available evidence, the payment provider’s procedures and applicable legal requirements.


6. How to Request a Refund


To submit a refund request, contact Vidyaraaj Foundation using the official contact details below.


Email: vidyaraajfoundation@gmail.com / info@vidyaraajfoundation.org


Subject: Refund Request – Vidyaraaj Foundation


Phone: +91 8208428213


WhatsApp: +91 8208428213


Include the transaction date, amount, payment reference and reason for the request. Please do not include sensitive payment credentials.


7. Review and Processing Time


The Foundation will review refund requests within a reasonable period after receiving the necessary information.


If a refund is approved, it will generally be initiated through the original payment method where feasible and subject to the payment provider’s procedures.


The time required for the refunded amount to appear in your account may depend on the bank, card issuer or payment service provider. The Foundation cannot guarantee a specific credit date.


If additional information is needed, the review may take longer.


8. Payment Gateway Charges


Payment gateway or transaction charges may apply to certain payments.


Whether such charges can be refunded will depend on the payment provider’s rules, the circumstances of the transaction and applicable law. Any deduction or non-refundable charge will be communicated where applicable and legally permitted.


9. Refunds for Cancelled or Changed Activities


If a paid event, workshop or program is cancelled, postponed or materially changed, the Foundation will communicate relevant information to affected participants.


Available options may include a refund, transfer to a rescheduled activity or another arrangement, depending on the circumstances and the terms communicated for that activity.


Nothing in this policy limits rights that participants may have under applicable law.


10. Policy Limitations


The Foundation reserves the right to verify transaction details and request reasonable supporting documentation before approving a refund.

A refund request does not guarantee approval. However, no provision of this policy excludes or limits any refund or other right that cannot lawfully be excluded under applicable law.


11. Changes to This Policy


Vidyaraaj Foundation may update this Refund Policy from time to time to reflect changes in its donation procedures, payment systems, programs or legal requirements.


The latest version will be published on this page with the revised “Last Updated” date.


12. Contact Us


For questions about refunds or payment transactions, please contact:


Vidyaraaj Foundation

Pune, Maharashtra, India


Phone: +91 8208428213


Email: vidyaraajfoundation@gmail.com / info@vidyaraajfoundation.org


WhatsApp: +91 8208428213


Please use the subject line “Refund Policy Enquiry” when contacting us by email.




Vidyaraaj Foundation
Empowering Lives. Inspiring Change. Creating Impact.

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Address: Pune, Maharashtra, India.

 

Email Id: vidyaraajfoundation@gmail.com

info@vidyaraajfoundation.org

 

Phone: +91 8208428213

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